This command will automatically collect these files: msinfo32, dxdiag, mini dumps, drivers, hosts, install, uninstall, services, startup, event viewer files, etc.ġ0) Open administrative command prompt and copy and paste the whole command:Ĭopy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt© %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts > "%USERPROFILE%\Desktop\hosts.txt"&systeminfo Then use one drive or drop box to place share links into the thread for troubleshooting. The command will automatically collect the computer files and place them on the desktop.
Using administrative command prompt copy and paste this whole command:ĩ) Make sure the default language is English so that the logs can be scanned and read.
#WINDOWS 10 INTEL HD GRAPHICS DRIVER PROBLEM INSTALL#
1) Were you able to use the Intel graphics driver on build 1511, 1607, 1703, or 1709?Ģ) Or was your upgrade from Windows 7 or 8?Ĥ) What is the status of the files on the computer?ĥ) Are the files backed up on another drive or in the cloud?Ħ) Has a backup image been made using Macrium, Aoemi, Acronis, Paragon, or similar software?ħ) If you needed to perform a clean install (delete partitions, make an unallocated drive, and reinstall the operating system) would you be able to?Ĩ) To evaluate the computer environment please post logs for troubleshooting.
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